Quality translation and interpreting,
backed by service, technology and know-how

Microloans in action

At Language Connect, we work with translators and interpreters from all countries in the world, every day. The internet makes it  easier to conduct business without borders and this in turn, is driving demand for language translations for communication. We have just signed up to the Kiva initiative for charitable giving to small businesses in the developing world, donating a small amount of money to help fund named individuals to finance their start-ups. In a similar way that the internet has revolutionised communications and language, micro-loaning, as it is called, might be indicative of the way that the internet will change consumer finance in future.

Our first Kiva loans

There are so many deserving individuals on the Kiva site that it was difficult to decide who to choose! We decided that the best thing to do was to hold a vote, with all of the staff in our office sifting through the different life stories to pick the one that interested them the most.

And the winner was… Street Vendor José Roberto Mora Arana! This 34 year old is hoping to grow his small clothing sales business in León which he has managed for 5 years.

León is a province on the edge of the Maribios Volcano Range in Nicaragua. The area is an eclectic mix of calm Pacific beaches, boiling hot springs, mud holes, and a chain of some of the youngest volcanoes in Central America. As one of the worst hit areas of Hurricane Mitch in 1998 this already poverty stricken province saw a mass influx of refugees to the colonial capital, (León) fleeing their failed cotton crops, a former major source of income; and disabling an already weak infrastructure.

One of our team, Maggie Little, visited Nicaragua a few years after Hurricane Mitch devastated the country. “The experience was a real life lesson for me. The capital city, Managua, has only a small handful of buildings over two stories high, and people prefer to live out in the open because of the threat of earthquakes. There is a noticeable shortage of employment - veterans and beggars on the streets everywhere, and thousands of abandoned and malnourished children live on the streets”.

José, an entrepreneur from Nicaragua

So poverty, unemployment, overcrowding and malnutrition are all too common in León; it cannot be easy for José to support his family. Jose plans to use the loan to invest in more shirts, skirts, trousers and undergarments, and then sell them with the help of his wife to make them a better life- one in which he can spend more time with his children and finally afford some home improvements.

You can find out more about José here: http://www.kiva.org/lend/241597

We also made a loan to Noel Pandero, who runs a printing business in Gata Daku, a village in the Philippines.

High population growth, income inequality- the poorest 20% of the population account for only 5% of total consumption- the inability of the government to provide basic services in rural areas, and the vulnerability of farming communities to natural disaster all contribute to the difficulties of life in the Philippines. 38 year old Noel has made a living for the last ten years providing photocopying services to local community members. He too dreams of improving the living conditions of his family.

You can read about Noel here: http://www.kiva.org/lend/242784

Here in the UK, our society has been transformed by the arrival of several generations of economic migrants who have entered the country in order to build a better life for themselves. Life for those who remain at home remains a real struggle. The Kiva microloans are an admirable initiative that addresses the need for small entrepreneurs to build a life for themselves, their families and to provide employment.

Let’s wish both of these entrepreneurs’ every success- we’re keeping our fingers crossed that everything works out well for José and Noel!

Why don’t you give it a go too?

You can take a look at the Kiva website here: http://www.kiva.org

Check out our managers’ profiles on the management page to track who we are supporting, by clicking on the Kiva buttons.

Sources:

Visit to SOS Children’s Village León – Nicaragua: http://www.jamerboi.com.ar/engcronica26.html

Australian Government Aid: http://www.ausaid.gov.au/country/country.cfm?CountryID=31

Kiva website- http://www.kiva.org/about/microfinance

Export Connections

As one of only 33 economies to grow during the recent GFC, Australia is a real success story–thanks in large part to its exporters.  As a frequent attendee of export sector events, I am continually impressed by the government assistance offered to Australia’s dynamic export sector.  But at times the sheer number of organizations, consultancies and programs available to Australian Exporters is overwhelming.  Thankfully at the recent Import/Export On the Road Seminar Series, participants were provided with a (completed) jigsaw to show how all the government organizations slotted together—phew at last I was able to make sense of it all!

Although I have attended some fantastically informative seminars and shows, I am always a bit surprised that the issue of language is seldom addressed.  Our prime Asian markets are tantalizing to be sure, but they are populated by immense numbers of non-Anglophones.  China for example, now our largest export market, is an extremely diverse society linguistically and culturally.  The large number of dialects alone, is likely to cause confusion to the novice, and is best addressed by contacting an experienced language provider like Language Connect.  We are happy to advise on every step of the translation process.  Often, however, Exporters will only realize their need for language services at the last minute, which can result in undue stress and very tight deadlines.  Contacting a language service provider in advance can ease your path to global success.

How does a new (or seasoned Exporter) navigate the often treacherous waters of translation (the written word) or interpreting (the spoken word)? There are many routes to take.  I was alarmed recently when a client said he was going to hire his neighbour’s bilingual son for Korean interpreting.  Thankfully he called Language Connect instead and avoided the potential dangers of miscommunication.  Those first few meetings are not the time for ambiguities, and are the perfect time to show the correct level of respect and professionalism by ensuring you have a trained Interpreter at your side. 

Many Australian businesses employ the language skills of their existing staff.  Although, asking a bilingual colleague to conduct a translation or interpreting project is common practice, it really is far from ideal.  The level of responsibility placed on someone without the appropriate training and expertise is a risky one, and it is always safest to source a professional.  It is easy to assume that translating is just the swapping of words and phrases from one language to another. If it was only that simple!  Professional Translators and Interpreters study for years (often to post-graduate level) and may then hone their skills with research into a number of specialities including: healthcare, legal, mining, manufacturing and more. By contacting an ISO Accredited language provider like Language Connect, you can ensure multilingual requirements are handled by professionals.

So what are the documents that you may need translated?  Well they could include export certificates, food labels, emails, websites, promotional materials, contracts and incoterms (International Commercial Terms).  You may require certification for legal reasons, formatting, desktop publishing and other auxiliary services.  All things to consider, before you embark on your international venture. 

The good news is that you’re not alone.  Australian Exporters have the following organizations to assist:

www.diird.vic.gov.au Department of Innovation, Industry & Regional Development: www.dfat.gov.au Department of Foreign Affairs and Trade; www.aiex.com.au  Australian Institute of Export;  http://aiex.com.au/programs/flex/flex  FLex Future Leaders in Export; http://export.business.vic.gov.au/ Business Victoria Export Connections; www.business.nsw.gov.au/business/exporterassistance/  NSW Department of State and Regional Development; www.importexportshow.com.au Import Export Show: www.tradeaustralia.com.au Trade Australia; www.chinablueprint.com.au China Blueprint; www.thinkglobal.com.au  Think Global; http://www.dsbn.com.au/articles/exporting/art_exp_AssistanceforNSWExporters.asp  The NSW Exporters Network; www.australianexporters.net Australian Exporter;  www.efic.gov.au Export Finance & Insurance Corp; www.exporters.sbdc.com.au  Small Business Exporters Network; www.austrade.gov.au  Austrade; www.efic.gov.au Export Finance & Finance & Insurance Corp & www.languageconnect.com.au Language Connect
May 2012
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