Health bosses have had their knuckles rapped for failing to provide proper treatment and translation services in Welsh.
Health
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Governments are struggling to communicate the latest updates about Swine Flu to those who have little English proficiency. Communication across national boundaries requires adequate – and reliable – multilingual support across a wide array of media, and in nearly every country, across many languages.
In a lengthy investigation by the New York State office of Attorney General Andrew M. Cuomo, it has been found that pharmacies across the state, in violation of the law and at great risk to customers, routinely failed to provide information about medication in a language their immigrant customers could understand. Five major chains that sell prescription drugs have now agreed to provide customers with information about them in the customers’ primary languages.
