Client Relationship Manager – Global Market Research Team

10:09 17 October

Type: Permanent
Location: London
Salary: Competitive salary + performance-based bonus
Starting date: June/July 2016

We are looking for an experienced Client Relationship Manager to join our London office in this newly-created role. The position is on our world-leading Market Research Team, which offers innovative language solutions to address the needs of the research industry.

As a Client Relationship Manager you will:

  • Manage and grow large client accounts within our Market Research Team (7-digit revenue responsibility overall)
  • Establish value-added, trusted partnerships with our clients (at all seniority including C-level)
  • Upskill and lead colleagues to inspire a relationship-focussed team culture

We are looking for candidates with:

  • Proven track record of managing high-profile accounts, developing client relationships and growing revenue of existing accounts
  • Willingness to share their expertise to achieve team growth and opportunities for personal development for colleagues
  • Demonstrated ability to form and develop strategic partnerships with customers and to influence key decision makers
  • Strong analytical skills with ability to understand client needs and develop innovative solutions for them
  • Friendly and credible personality who inspires trust in clients and partners
  • Flexibility and a positive ‘can-do’ approach
  • Experience working in the Market Research industry is highly preferred

What it is like to work on our Market Research Team:

  • You will work in our London office as a part of a global team with colleagues based in the US, mainland Europe and Asia Pacific regions
  • Your colleagues are industry experts with significant experience working with the world’s leading research firms
  • You will work in a transparent and collaborative environment providing you with plenty of opportunities to share and discuss ideas with your colleagues and shape how we work
  • As part of a dynamic, high growth and technology-oriented company you will play a fundamental role in developing innovative solutions that change the way researchers do international studies

About us

Language Connect is a dynamic, language solutions agency headquartered in London that specialises in providing language services to the Market Research Industry. Our focus and main USP is developing innovative technology solutions tailored to providing operational efficiencies to our research partners that elevate us above other traditional translation companies. This has been recognised amongst our clients and MR industry associations by Language Connect be awarded the “Best Support Services Company” winner of the Market Research Society (MRS) Operational Awards 2015. Language Connect are also the Official Translation partner globally to ESOMAR.

Language Connect delivers fast, accurate language translation services 24 hours a day