Best Business for International Trade nomination
We’re delighted to have received another recognition today from the South London Business Awards. They have shortlisted Language Connect in the Best Business for International Trade category. This good news comes just a few weeks since we were Highly Commended for Innovation at the Business Language Champions Awards.
In less than 18 months we have set-up, launched and grown our first two international offices organically. Today our overseas businesses employ a total of 6 full-time staff and generate 25% of our revenue.
Our international expansion has benefitted our clients served by our head office in London. We can now offer 24-hour customer service support and have been able to improve our productivity by co-ordinating with linguists in different time zones to dramatically improve the time to market of urgent projects.
Furthermore, as we work with a lot of clients who are embarking on international expansion in their own organisations, our first-hand experience of going international has helped us offer more value-added assistance to them. For instance, we were able to advise one online retailer expanding into Germany in great depth about local payment and processing methods.
Outside of our office locations we work with clients based outside of the UK in over 25 countries including the US, Ireland, France, Italy, Spain, Austria, Switzerland, Belgium, Netherlands, Luxembourg, Sweden, Russia, Ukraine, UAE, India, China, Japan and New Zealand.
Our customer service is provided round the clock by a global sales team based in our offices in the UK, Germany and Australia and we have plans to expand to the US by the end of 2011.