Transcription Services

Transform the spoken word to written facts

You need to know everything that was said in minute detail. We help qualitative researchers remove the language barrier in their research by converting audio recordings into written form to facilitate the insight process. Our highly skilled transcribers have both professional language and transcription ability to provide fast, accurate transcriptions of audio and video files in the language spoken and/or the language required by you and your client.

Providing transcription services for focus groups, interviews, IDIs or online groups is a regular part of our daily work and we are able to offer you a highly optimised service to deliver rapid turnaround of transcripts to achieve the insight you need.

We work with all types of formats containing audio including digital, video, MiniDiscs, cassette, CD, DVD, streaming video and podcasts.

To discuss your research transcription needs, get in touch.

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Translating over 10,000 surveys each year gives us the edge.

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View our case studies to understand how we have helped our clients

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  • Specialist research teams
  • Qualitative research experts
  • Quantitative research experts
  • Project managers
  • Native language researchers
  • Sector specialists


  • Translation memory
  • Efficient technology
  • 24-hour time zone support
  • Proofreading
  • 160+ languages
  • Fast turnaround
  • Quality assurance (ISO 9001 & ISO 17100)
  • Security (ISO 27001)


  • Online questionnaires
  • Offline questionnaires
  • Open end coding
  • Online validation
  • Research reports
  • Transcription
  • Discussion guides

Quantitative solutions

  • Translation, proofreading and quality assurance
  • Online validation/link checking
  • Translation overlay (manual transfer of translation into survey platform)
  • Verbatim coding or back translation (of open end responses)
  • Localisation (for adaptation to a local dialect, e.g. French for Belgium, Canada and Switzerland)
  • Survey platform API integration (for automating survey file transfer in the translation process)
  • Connect | Survey (online portal and dashboard for researchers co-ordinating the translation process)

Qualitative solutions

  • Audio/video to text transcription
  • Simultaneous interpreting for TDIs and focus groups
  • Foreign language moderators
  • AudioGlass (conference call technology that supports multi-language rooms with the respondent(s) being heard faintly in the background – specifically for international focus groups/TDIs)


Fast and accurate market research data

Relevant and meaningful results

Information you and your clients can trust

Language Connect delivers fast, accurate language translation services 24 hours a day